5 Year Warranty

You've completed your perfect home, but unfortunately accidents happen...

Having hand picked the perfect furniture for your home, you’ll want to keep it looking like new for as long as possible. 

But accidents can happen to anyone, at anytime, and that’s why Alan Ward recommends Staingard Plus.

Staingard Plus is a 5 year cover programme offering comprehensive protection against accidental damage, staining and structural defects.

Fabric upholstery, leather upholstery, chairs and recliners, beds, mattresses, bedroom, dining and occasional furniture, carpets and rugs, can all be covered.
It leaves you safe in the knowledge that should an accident occur, Staingard Plus will put it right for you.

Getting help couldn’t be easier
You can call the Claim Line any time, day or night, and receive all the assistance you need. If you can’t remedy the problem yourself using one of Staingard’s products, one of the nation-wide team of professional repair technicians will visit your home and resolve it for you.

And if that doesn’t solve it, there’s no need to worry as Staingard will replace the damaged or stained part of your furniture.

Why choose Staingard Plus?
Staingard Plus offers the ultimate protection for your new furnishings including:

  • 5 years protection against accidental damage, staining & structural defects
  • Access to a dedicated telephone Claim Line open 24 hours a day
  • Replacements provided at the original value
  • Access to a nation-wide network of professional technicians
  • No excess charge

Care Products 
Staingard’s range of high performance products are specially formulated to help keep your new furnishings clean and in pristine condition for many years.

An Easy Care Kit contains multiple products and simple instructions to protect your product week after week.
Choose the Easy Care Kit appropriate to your needs:

  • Fabric Cleaning Easy Care Kit
  • Leather Master Easy Care Kit
  • Cabinet Easy Care Kit

What is covered by Staingard Plus?
From the minute your new furnishings are delivered you are covered for the following:

  • Stains
  • Cosmetics & shoe polish
  • Ink
  • Bleaches & Caustics
  • All foodstuffs & drink including coffee, ketchup and Cola
  • Human & animal bodily fluids
  • Dyes and dye transfer from newspaper print or clothing including Denim

Accidental Damage*

  • Rips & burns
  • Water, liquid or heat marks
  • Scuffs & scratches
  • Punctures
  • Breakage, dents or chips
  • Pet damage*

Structural Damage

  • Frame warping and breakage
  • Peeling of veneered or laminate finishes
  • Lifting or peeling of the hide on leather furniture
  • Broken zips, castors, and buttons
  • Bending and breakage of metal components
  • Failure of recliner mechanisms including electrical motors and associated electric components

*Accidental damage means unintended and unexpected damage caused by a sudden and unforeseen event. Pet damage is limited to 3 claims per period of insurance.

Staingard Plus does not provide cover for the following:

  • Commercial use
  • Deliberate damage
  • Abuse or neglect
  • Removal of odours
  • Wear and tear
  • Natural characteristics of leather
  • Fading or fabric and materials
  • Accumulated multiple stains

This is a summary of exclusions, please refer to your Staingard Plus certificate of cover for full terms & conditions.

Duration of cover

Staingard Plus cover will commence immediately after your furniture is delivered and will continue for a period of five years, with the exception of structural damage cover. Structural damage cover will commence 12 months after your furniture is delivered or once the manufacturer’s warranty expires if this is longer than 12 months.

Staingard cover is underwritten by UK Underwriting Limited on behalf of Fortis Insurance Limited (registered in England No.354568. Registered office: Fortis House, Tollgate, Eastleigh, Hampshire, S053 3YA) who are authorised and regulated by the Financial Services Authority. This information can be checked by visiting FSA website www.fsa.gov.uk/register, or by contacting them on 0845 6061234.

This insurance is administrated by Harrison Beaumont Financial Services Ltd which is authorised and regulated by the Financial Services Authority (FSA number 303968). This information can be checked by visiting FSA website www.fsa.gov.uk/register, or by contacting them on 0845 6061234.