Delivery Information

We deliver throughout the UK

Online Delivery: Ranges from £5.95 - £79.95 depending on the size and location of your purchase.

Click and Collect: FREE from our showrooms:

  •  Shrewsbury
  • Chester
  • Winsford
  • Newcastle-under-Lyme
  • Shrewsbury Distribution Centre

We will let you know when your order arrives in your chosen store. Please note larger items selected for Click and Collect will be flatpack, staffing levels vary therefore you may require a second person to assist with your purchase.

For online deliveries outside of the 30 mile zone please note - Assembly is required by the customer - Items will arrive Flatpack.

If you would like assistance in assembling your order please call 01743 452986 and we can provide a quote after purchase.

We are unable to ship outside of the UK.

 Once you've ordered, sit back and let us take care of it...

When your goods are in stock we will contact you to arrange delivery. Our uniformed delivery teams will come to any address in Shropshire, Cheshire, Staffordshire, the West Midlands, Worcestershire and Mid and North Wales - or further afield by special arrangement.

Within 30 Miles of an Alan Ward Store

In our branded fleet of Alan Ward delivery vehicles, we will do all the hard work while you look forward to completing your home. You can have the peace of mind that your goods will be delivered and positioned in the room of your choice by the professionals.

Our delivery teams will also remove and recycle all packaging and can remove unwanted furniture such as old mattresses or beds by prior arrangement (charges will apply).

Please double check the dimensions of access points such as external and internal doors, as well as corridors, stairs and corners, to ensure there is sufficient access for our delivery team to place your order in the room(s) of your choice.


Out of Zone Deliveries

 For deliveries outside of 30 miles of any Alan Ward store please note a courier will be used and assembly is required by the customer - Items will arrive Flatpack with relevant instructions.

 Drive up and drive away with your new furnishings...

If you have been informed that your order is in stock and you have opted to collect it from our Regional Distribution Centre, you will find it conveniently situated on the outskirts of Shrewsbury at Archers Way, Battlefield Enterprise Park, Shrewsbury, SY1 3GA.

Opening times are Monday to Saturday 8.30am to 4.00pm. Closed Sundays and Bank Holidays.

Just let us know you're coming...

Because there are such huge amounts of furniture stored in the Alan Ward Regional Distribution Centre we require 24 hours notice for customers to collect.

Please telephone 01743 452986 and quote the number on the top right-hand corner of your Sales Order.

It is worth bearing in mind that because of the amount of stock we carry all-year-round we can always help if you need a new bed, mattress, headboard or even dining set or sofa in a hurry!